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12th Annual Administrative Professionals Conference

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Friday, February 2, 2018
9:00am - 2:15pm
MHA Conference Center, Burlington, MA
$199 MHA Member Rate
$299 Non-Member Rate

Today’s professional environment relies on strong communication across organizations. Administrative professionals often serve as the hub in these busy environments. Communication must be clear and effective. In a dynamic presentation by Cassandra Lee, she’ll teach formulas for most effective dialogue and communication, including: sharing ideas in meetings, handling difficult conversations, and asking for what you want and need. Participants will leave the program with confidence in their abilities to stand up for themselves, request what they desire, and get results. It will be hands-on, interactive with role-play and group discussion. Cassandra’s workshop will include discussion on: 

-Why using assertive techniques helps you be direct without being offensive; 
-How to use verbal scripts to say “No” and handle conflict
-How to constructively express ideas in meetings.
-What to do to project confidence (even when you aren’t feeling it).

We’ll conclude the program with a look at the political healthcare landscape taught by noted expert political commentator, James Slotnick. He'll let us know where things are headed in 2018 and what we should expect.

9 a.m. 
Speak with Power: Using Words for Positive Results
Cassandra Lee, DTM, “D.I.V.A. of Dialog™”

12 p.m.
Networking Luncheon

1 p.m. 
Healthcare, Innovation and Politics: Where are Things Headed in 2018
James Slotnick, JD | AVP, Government Relations, Sun Life Financial

2:15 p.m. 
Adjourn

Morning Workshop Leader:
Cassandra Lee is an empowerment author and coach who puts into action the transformational influence of “Divine Inspiration Vocally Applied™” to teach the topics of communication skills, leadership skills, and thought power to help professionals experience personal growth and career success.  She has been profiled as one of “18 Most Powerful Women of 2015 on the South Side of Chicago” by GoShorty.net. Cassandra specializes as a Career Advancement Strategist™ who partners with administrative professionals and professional women helping them to remove the landmines blocking workplace satisfaction and career success. 

Special Afternoon Session on Healthcare, Innovation and Politics:
Dynamic local speaker, James Slotnick, AVP Government Relations at Sun Life Financial, is a frequent speaker on current political happenings. He will provide an insightful look at where we are now, and how he sees things shaking out in 2018 and beyond.
 

 
REGISTER
FAX 781-262-6136

MAIL -  Check Payable to MHA
MHA Education Department
500 District Ave.
Burlington, MA 01803-5096

CEUs
Four (4.0) hours of Qualified Education credits will be granted for this program toward advancement or recertification in the American College of Healthcare Executives.
Sponsors