Throughput: Current Best Practices & the Impact of AI

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Friday, November 9, 2018
8 a.m. - 3 p.m.
MHA Conference Center, Burlington, MA
$249 MHA Member Rate
$349 Non-Member Rate

2018 Throughput Conference:
 Current Best Practices & the Impact of Artificial Intelligence

To adapt to healthcare’s constant state of change, Massachusetts hospitals continue to work on thoughtful implementation of efficient patient flow, process improvements and culture change. Adding to the mix are exciting developments in artificial intelligence tools to help with patient flow. We hope you’ll join us at this year’s throughput conference where we’ll hear from experts and local practitioners on the best practices and new strategies to provide the safest possible care in the most efficient way.
8 a.m.
Opioids & Substance Use Disorders: Emergency Department Throughput Strategies for Today’s Behavioral Health Challenges
Susan Hawk, Chief of Clinical Integration – Behavioral Health, Mercy Health;  Director, Operations-Behavioral Health, St. Rita’s Health Partners  

9 a.m.
Integrating Process Improvement, Project Management and Change Training

Dana Farber Cancer Institute
Sarah Kadish, MS, Vice President, Quality & Patient Safety
Deb Cote, PMP, Senior Manager, Dana-Farber Cancer Institute

Massachusetts General Hospital 

Joan Strauss, Lead Process Improvement Consultant

10:15 a.m. BREAK

10:30 a.m.
Using Proactive Patient Progression to Drive Patient-Centered Care
Karen Moore, RN, MS, FACHE, Senior Vice President Operations/Chief Nursing Officer, Lawrence General Hospital 
Dr. Teresa Pazdral, Assistant Chief, Emergency Medicine, Lawrence General Hospital
Barbara Anzilotti, RN, Executive Advisor, Care Logistics

11:30 a.m.
How One System Handles Electronic Handoffs and Use of Queuing Theories in Scheduling
Leon D. Sanchez, MD, MPH, Associate Professor of Emergency Medicine, Harvard Medical School, Vice Chair for Operations, Department of Emergency Medicine, Beth Israel Deaconess Medical Center
Joshua W. Joseph, MD, Emergency Medicine Physician, Beth Israel Deaconess Care Organization

12:15 p.m. LUNCH

1 p.m.
Artificial Intelligence: New Frontiers in Efficient Patient Care
Jeremy Friese, MD, MBA, Verata Health LLC
A.G. Breitsenstein, Partner, Optum Ventures (invited)
Christine Klucznik, DNP, R.N., CNO & VP, Medicine, Prof Practice & Magnet, Baystate Medical Center
JVION (speaker TBD)

2:30 p.m. ADJOURN


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Burlington, MA 01803-5096