Transforming Healthcare to Be Inclusive of LGBTQ Patients

Wednesday, January 10, 2018; 9 a.m. – 12 p.m.
MHA Conference Center, Burlington, Mass.

Caring for specific populations – and ensuring that they are receiving equitable, high-quality care – can be daunting in today’s fast-paced environment. Despite the challenges, the effort to eliminate population-based health disparities is critical. This program will help practitioners have a better understanding of the needs of LGBTQ patients. We will review basic principles of practice transformation, LGBTQ-specific health disparities, and steps to take to ensure that all receive access to high-quality, equitable care. Issues affecting both organizational structures, systems, and interpersonal communications will be described, including involvement of both leadership and staff. We’ll look at how to collect data to learn patient needs, and describe examples of how to communicate affirmatively with patients about their care. We hope you’ll join us at this timely program. View speaker list and registration details here.