Press Release

MHA, ONL & Home Care Alliance of MA publish latest available care quality measures for hospitals, home health agencies

October 11, 2017

CONTACT: Catherine Bromberg

The Massachusetts Health & Hospital Association (MHA), Organization of Nurse Leaders of MA, RI, NH,  CT & VT (ONL) and Home Care Alliance of Massachusetts have publicly posted the latest available key national care quality performance measures for both hospitals and home healthcare agencies in Massachusetts. Data from Medicare’s Hospital Compare and Home Health Compare are now available on the PatientCareLink website for 58 Bay State acute care hospitals (66 total hospital campuses) and 97 Bay State home health agencies. 

This quarter’s reported CMS measures for hospitals also include the annual update of mortality and readmission data for July 1, 2013 through the second quarter of 2016, in addition to the usual quarterly reported “timely and effective care measures,” which include stroke, heart attack, heart failure, blood clot prevention and treatment, and pneumonia, for October 1, 2015 through September 30, 2016. For home care agencies, the reported measures include timely initiation of care, patient/family medication education, depression assessment, and more. In addition, PatientCareLink collects and publicly provides data on pressure ulcers, falls, and falls with injury for 74 hospitals in the state.

In addition to each facility’s individual performance, the PCL pages also provide a comparison to state and U.S. “peer” facility averages.  

To view the updated reports, visit and click on the “Healthcare Provider Data” tab and then either the “Massachusetts Hospital Data” or “Home Health Agency Data” link, then “Individual Hospital Performance Measures” or “Select an Agency.” 

“Providing high quality, safe patient care is a top priority for Massachusetts hospitals,” said Pat Noga, PhD, RN, FAAN, Vice President of Clinical Affairs for MHA. “Our hospitals are also committed to publicly posting important quality and staffing information to provide patients and caregivers alike additional confidence in their care.” 

Patricia Kelleher, Executive Director of the Home Care Alliance of MA, added that the partnership between hospitals and home health agencies on PCL furthers positive working relationships along the entire continuum of care, which can only improve patient safety and quality overall.

“Choosing in-home services can be a daunting task and that’s why we’re proud that the PatientCareLink (PCL) website allows patients and their families to find important quality information for Medicare-approved home health agencies that meet certain federal health and safety requirements,” Kelleher said. “This can assist in finding services that fit each patient’s needs.” 

Massachusetts was the first state to voluntarily make hospital staffing and nursing-sensitive quality information public starting in 2006. Home Care Alliance of Massachusetts joined the PCL quality and patient safety transparency effort in 2013. The PatientCareLink website is a great resource and gives patients an open and transparent view of the hospitals providing them care. 

Hospitals and home care agencies welcome transparency about their performance when performance measures are grounded in good science and are designed to make fair comparisons across institutions. Publicly reported performance data can offer several benefits, including:

Offering useful information for making decisions about where to obtain healthcare
Helping healthcare professionals and institutions improve the care they deliver; and
Providing extra motivation to improve performance.